Shipping and returns
Shipping is free on all orders over $199. All other orders less than $199 are charged a flat fee of $9.95 for shipping and handling.
In the event that an item you order is out of stock or there is another problem with your order, we will contact you within 24 hours of your order via phone or email.
Returns & Exchanges
If you receive an item which is broken or defective you may return the item for a full refund. In order to receive this full refund we require that the returned merchandise be in the original condition. You may exchange most merchandise within 30 days of the original purchase.
All returns that are not due to defective products or archerybowsshop.com mistakes will be charged a ten percent restocking fee.
If you need to return a product, you may call us for a return authorization number. Once you have received a return authorization number you may return the unused items in the original box within 30 days for an exchange or refund to the credit card account charged. All returns must be insured and postage prepaid. Please, clearly print/type your name, address and return authorization number on the outside of the package. ANY returns without an archerybowsshop.com issued return authorization number on the package will not be accepted. Shipping and Handling is only refundable on manufacturer defects or archerybowsshop.com mistakes. Used items will not be accepted. Clothing that has been washed or worn will not be accepted. There are NO refunds or exchanges on custom arrows. If you have any questions or concerns please call us or email us.